Change DNS in Plesk

How to change DNS in Plesk ? #

Using Plesk hosting control panel, users can make amendments to their DNS settings of every added domain . Plesk administrator allows the user to make changes to the DNS settings, but it is crucial to have enough knowledge about DNS before proceeding with any changes.

WARNING : An inappropriate DNS setting can result in a malfunction of web, emails and the FTP services.

What are the Types of DNS Records ? #

Five types of DNS records exist, namely :

A Address (Records) – This setting is responsible for translating the host name with the IP address.

CNAME (Canonical Name) – CNAME is required for creating additional host names or aliases or canonical names for hosts.

NS (Name Server) – It defines the relation between a domain name and the name servers that holds the information about the domain.

MX (Mail Exchange) – It holds the information about the delivery destination of emails originating from a particular domain name.

PTR (Pointer) – The PTR is responsible for defining the IP address and host name of individual hosts in the domain. Translates the IP addresses into host names.

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For those who aren’t able to view the Video properly in there browsers, please try the following link : Change DNS Settings in Plesk – Video Tutorial from inslyhost Ltd


The Plesk control panel is capable of retrieving the default DNS settings from DNS Server configuration. Users can make amendments to these values according to their needs and requirements. The following steps should be followed :

Step 1 :Log into the Plesk control panel that is installed on the domain for which you wish to amendments to the DNS.

Step 2 : Look for the DNS icon for accessing the DNS settings

Step 3 : You should be able to see the DNS Zone Status ie. either ON or OFF. By default the Status

is Switched ON.

Step 3a : You can make changes to the status by hitting the Enable/Disable icon.

Step 3b : Upon switching the DNS zone off, the page would get refreshed, after which the list of nameservers would be shown.

Step 3c : In-case you have remote DNS, and wish to switch the DNS OFF for a particular domain, it is necessary to create relevant NS entries for that domain and remove the irrelevant name server entries.

Step 3d : Users can make a quick test run on these NS by choosing any of them. Choosing any name server would perform an NSLookup and checks the DNS records of a particular domain on particular name server. NSLookup is used for verifying the A record for the domain, the CNAME record for www, and the MX record for ensuring if the records are resolved appropriately on the remote name server. Whatever the results may be, they are shown in the GUI.

Step 4 : To proceed with adding a DNS record, you must choose the type of record you wish to create and click Add Record. There are different setup procedures for different record types. To create DNS entries for a particular DNS zone, you need to include the name of the for every entry. For avoiding errors, there are certain fields that cannot be changed within this zone.

Step 4a : You must enter the domain name for which you wish to change/create the A record. In-case you want to define the A record for primary domain, you must let the field remain blank. While, incase you wish to defining an A record for a name server, you must enter the relevant details about the name server (ie. ns1). Further, you must enter the relevant IP address for which you wish to link up the domain. Select OK to save the entered details.

Step 4b : Enter the domain name for which you need to create the NS record. Do not populate the field if it is for the primary domain. Populate the fields with relevant name server details. You must copy and paste the details that have been provided. Hit the OK tab for saving the entries.

Step 4c : For changing the MX records, you must enter the domain name which you intend to create these records. Again, if it is for the primary domain, you are not required to add anything. Enter the mail server details ie. Choose the priority of mail exchanger. Hit the OK tab for saving the entered details. For convenience, you can remember the rule of thumb  “Lesser the value, higher the Priority”.

Step 4d : Regarding the CNAME record, populate the fields with the alias domain name for the one you want to create the CNAME record. Then, define the domain name within which you want the alias to reside. Hit OK for saving the entries.

Step 5 : For removing the DNS record, you are required to check the box against the appropriate entry and hit the Remove tab. Then, you are required to confirm the removal.

For the purpose of restoring the DNS zone by the DNS template, the IP address can be chosen from the drop-down list for setting in the template, then enter the “www” prefix if necessary, then hit the Default tab for restoration.

You can contact our Support Department via. Live Chat or send an email to [email protected] for any assistance regarding DNS issues.

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